1 reviews | Active since Jan 2012
Account Canselation
<p>Telkom has just once again proof that they are both incompodent and that they have no regard for their customer. </p> <p> </p> <p>I submitted a cansellation for my LTE service at the start of Feb 2017, as per the canselation form, the cansellation will take 20 business day to be finelized, well that is where the problem starts. we are now at the end of March and service still not canselled, after 2 visits to the telkom offices, and 3 calls to the call centre it is very clear that Telkom has no intention to honour the canselation process, and they are very happy to still deduct the subscription fee from my account.</p> <p> </p> <p>I will make it my goal to tell people as far as i can how terible the service from them is and that if they have telkom services to use services from other suppliers. </p> <p> </p> <p>Telkom if you ***** me over then trust me i will ***** you ove rjust as bad</p>
Good Day Adriaan,
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is ***3.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good Day Adriaan,
Please be assured that this matter has been escalated to our Retentions Team, feedback will be provided.
Your reference number is ***3.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good Day Busi
It is very easy to say that the matter has been esculated and supply me with a new case number, then that is where is stays. It is now 6 days since your commend and still nothing from Telkom!!
Just a question why does Telkom dely in closing my account? do you really needthe money ??
Well okay so this is what is going ot happen now, i have given my legal team instruction if start a ******** case againt Telkom, as it is very clear that Telkomhas no intention to comply with the instruction that was given to them as per the Telkom cansellation process.
Thank you
Good Day Busi
It is very easy to say that the matter has been esculated and supply me with a new case number, then that is where is stays. It is now 6 days since your commend and still nothing from Telkom!!
Just a question why does Telkom dely in closing my account? do you really needthe money ??
Well okay so this is what is going ot happen now, i have given my legal team instruction if start a ******** case againt Telkom, as it is very clear that Telkomhas no intention to comply with the instruction that was given to them as per the Telkom cansellation process.
Thank you
