Account cancelled in January. Getting money taken off my account in April.

<p>*** Telkom? How useless are you? I tried submitting a cancellation via your maiil box in January, and you inbox was FULL so I couldn't even mail you. </p> <p> </p> <p>Then, I went to stand in the line for an hour long at your store in Menlyn. And I had my form filled in nicely and I submitted my cancellation to the people at the desk and was assured my Telkom line account would be cancelled by end of Januarry. I received no such cancellations and was getting worried,</p> <p> </p> <p>Also, on the 9th of February, I received a mail from Telkom saying thank you for choosing telkom and welcome to your new line. New!? Why new!? I was trying to CANCEL my line.</p> <p> </p> <p>However, finally on the 13th of Feb I received what looked like a final invoice from Telkom, showing that my due amount for March was R0.00. Got that? R0! </p> <p> </p> <p>Now, on the first of April you're taking R300.00 from my account in SA and I've got an invoice for R380.59 for subscription?? Subscription for what? ***, Telkom!?</p> <p> </p> <p>I specifically put a stop on FNB on my debit order, because I was scared you would do this. Yet still you're taking money from me. </p> <p> </p> <p>Get this straight: <br />1. I haven't lived in the address my landline was assigned to since JANUARY!!!!!</p> <p>2. I now live in AUSTRALIA!!! I don't need or have or use of have ever wanted a NEW ****ing Telkom line. 3. I CANCELLED my line. CANCELLED. Do you know what CANCELLED means? </p> <p> </p> <p>How many forms must I fill in and how many lines to I have to stand in your stores that have horrible service to get you to cancel my service? I cannot count the amount of hours of frustration, wasted time, horrible service, poor organisation and just could not care less attitude that I have gotten from you in the 10 years I was a customer with you at various adresses. You are the cause of hours of my life being wasted, being frustrated and just plain awful service.</p> <p> </p> <p>You are the worst service company I have EVER dealt with and I am so glad I am in another country far away from you. </p> <p> </p> <p>That having been said. I want the R300 you took from my account WITHOUT MY CONSENT refunded and I want this account closed down NOW. If you do not do this, I am going to take you to the NCC and I am going to sue you. This is a new low of uselessness for you. I'm trying to get my bank accounts in SA closed down, and now I'm getting random transactions from idiots like you. Do you have any idea how frustrating that is? </p> <p> </p> <p>Get your story together, Telkom. Horrible, horrible, horrible experience as a customer non-stop.</p> <p> </p> <p>Lastly. If you want to contact met you HAVE TO e-mail me. I am in AUSTRALIA so my SA number no longer works. I will give you my new number on request. </p> <p> </p>