PvdL
Paulynie van der Laan
1 reviews | Active since Mar 2009
17 Jun 2015, 08:17
Account cancelled but still receiving invoices
Good day. <br> After a long 6 months trying to get my account cancelled and my balance reversed I once again received an invoice for June. PLEASE PLEASE PLEASE sort this out a.s.a.p<br> I even received an sms and email stating that my account has been cancelled and reversed but why oh why do I still receive invoices. And no - the invoice is not to show the reversed amounts - it shows my new balances for June which is payable before 6July.<br> I really cannot believe it takes this long to sort out one account!!!<br>
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
17 Jun 2015, 10:31Hello onlyme99,
We are sorry to hear that & we apologize for the inconvenience caused.
Please be advised that we have requested for feedback from our Billing Department. We will update you once we receive feedback.
Your social media reference umber is SM108408.
Kind regards
William Letwaba
Social Media Team
We are sorry to hear that & we apologize for the inconvenience caused.
Please be advised that we have requested for feedback from our Billing Department. We will update you once we receive feedback.
Your social media reference umber is SM108408.
Kind regards
William Letwaba
Social Media Team
Telkom's reply17 Jun 2015, 10:31
Official
Hello onlyme99,
We are sorry to hear that & we apologize for the inconvenience caused.
Please be advised that we have requested for feedback from our Billing Department. We will update you once we receive feedback.
Your social media reference umber is SM108408.
Kind regards
William Letwaba
Social Media Team
We are sorry to hear that & we apologize for the inconvenience caused.
Please be advised that we have requested for feedback from our Billing Department. We will update you once we receive feedback.
Your social media reference umber is SM108408.
Kind regards
William Letwaba
Social Media Team
