BM
Botse M

1 reviews | Active since Sept 2010

30 May 2016, 17:40

Account Cancelled but still billed

<p>I submitted cancellation of my Telkom account last year October I have been billed until February 2016 and been handed over to your lawyers I don't understand why.</p> <p>I sent the cancellation form multiple times and called but still got billed.</p> <p> </p> <p>Please sort it out ***</p>

0
Replies (1)
Telkom
Telkom's reply31 May 2016, 05:32
Official

Hi BossBB

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction Ref: SM238334

Regards
keagan
Telkom Social Media Team