SV
Surag V
1 reviews | Active since Mar 2016
12 Mar 2016, 07:27
Account Cancelled,Bills keep coming
I submitted my cancellation request of my ADSL line on Feb 6th 2016.I didn't get a bill for the month of Feb .But now I got a bill for 2 months (February and March) including a late payment fee for February.This is ridiculous.<br> I was told by the customer care agent (at Telkom bayside mall, TableView) that I will be getting a bill only for the period of February after deducting the initial deposit of 700R that I paid.<br>
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Replies (1)Telkom's replyOfficial
12 Mar 2016, 09:38Hello suragav,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM212179
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM212179
Regards
Luleka
Telkom Social Media Team
Telkom's reply12 Mar 2016, 09:38
Official
Hello suragav,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM212179
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM212179
Regards
Luleka
Telkom Social Media Team
