RP
Robert P

1 reviews | Active since Oct 2014

01 Apr 2016, 09:08

Account Cancelled and still being billed - again

I have posted a previous complaint and feel like any detailed description of the issue is not fruitful.<br> <br> I have previously complained and was provided with a reference of SM207023.<br> <br> This is now the second month of incorrect billing and this is theft. I have provided proof of debit orders and proof of the cancellation form being sent.<br> <br> Give me my money back Telkom. I am now considering raising this with the CPA tribunal because nothing is being done and you keep charging me.

0
Replies (1)
Telkom
Telkom's reply01 Apr 2016, 11:13
Official
Hello Robert001,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and we will provide feedback soon.

We really do apologize for the delay.

Your reference number is:SM207023

Regards
Luleka
Telkom Social Media Team