Account cancelled, after doing as they requested!!

I am beyond ****ed off. After getting my Telkom contract almost more than a y ago I have never missed a payment until I went on maternity leave last year. I called the call centre more than once explaining why I hadn't been making regular payments. I received a text stating if I don't contact them within 48 hours I would be handed over to lawyers. I immediately called and said I am now working again and will get my 1st salary month end and will make payment as I loved the network and want to stay with it!!.. my partner went to pay the acc Wednesday 28 Oct 2015. 30 Oct I went to Vangate Mall branch and was told to wait till the Monday which I did, Still handset says \not registered on network". Following Tuesday"