Account Cancellation! Telkom does not know the meaning of this! Extremely poor consumer service

I have been trying to cancel my Smartbroadband account now for 4 months, numerous emails and calls sent in, every time I get a reply they say it’s still pending, this is the worst service I have ever received and a disappointment, No wonder Telkom is not doing so well. Please learn from other service providers, a continued debit order still goes through my account! You guys are utter rogues! Will someone from your organization please help with the Cancellation! Or get in touch with me! Frustrated beyond belief!