AB
Angelina B

1 reviews | Active since Jul 2017

05 Jul 2017, 15:24

Account Cancellation Horror!

<p>I have 2 contracts with Telkom Mobile. The one is my own, the other my ex-husband's. We divorced last year, and since our upgrade month was July 2017, I cancelled his contract on 6 June 2017 (as advised by a Telkom phone line operator).</p> <p> </p> <p>I called them myself, and each time was told that the contract would be cancelledand my last payment would be at the end of June 2017.</p> <p> </p> <p>My ex-husband has taken out his own new contract with Telkom Mobile, and told me to make sure his old contract is ended,as his old contract still seems to be active. Somehow, they now say that the contract will only have it's last payment at the end of August 2017. How is this possible?!</p> <p> </p> <p>The number I want cancelled, is ********** .</p> <p> </p> <p>To call me, please contact me on ********** .</p> <p> </p> <p>I would appreciate some useful help on this matter, as nobody from Telkom has come back to me about this problem, yet have gotten a few calls in this time, trying to sell me airtime or a new contract.</p> <p> </p> <p> </p>

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