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Gavin C

1 reviews | Active since Oct 2016

12 Jun 2017, 08:08

Account Cancellation

<p>I Hvae been trying to cancel my Telkom line service for more than a month already. I filled in all the provided paperwork and emailed them on the 2nd of March 2017 telling them that the last service date was to be 30th April 2017.</p> <p>It is now the 12th of June 2017, the line is still active and I am still receiving statements saying I need to pay! Having phoned numerous times and been transferred from consultant to consultant and none of them being able to provide any assistance or knowing what on earth to do! This is absolutely ridiculous!!</p> <p>I no longer reside in SA and this thing needs to be cancelled and back dated to the original specified date, yet I cannot get through to a single person with capability to do so!</p>

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Replies (1)
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Gavin C's update08 Jul 2017, 12:41
Reviewer Update

It has now been nearly 1 month and still no one has bothered to get back to me regarding the closure of this account!!! What is going on?????? GET THIS ACCOUNT CANCELED IMMEDIATELY!!!!! Why do I have to wait so long to get some service out of you people???