Account cancellation

Hi there,

I sent an cancellation request on the 28/08/2017 as my 30 day notice period. I am still billed for this account. Please can someone assist and I have called in twice and resent emails to the relevant consultants where they would "escalate" the issue but nothing has been resolved.

My Telkom account number is ********** 33900. You can contact me on ***/ **********

Thank you.