CM
Cameron M

1 reviews | Active since Jun 2016

02 Jun 2016, 17:28

Account CAncellation

<p>Ive emigrated to USA and are still dealing with a telkom bill despite having cancelled the account end Nov 2015.</p> <p> </p> <p>Ive re-submitted the request several times and keep getting an email saying that someone will contact me to verify details, this has not happened (newsflash) maybe because my old number is not working anymore. Call me on my US cell or email me. First off, why did telkom only cancel my internet sub and leave my line active when service cancellation clearly states cancel all services.</p> <p> </p> <p>Im stopping short of dropping insults despite feeling insulted myself. How can a business treat customers this way and judging by the posts on this website, nobody seems to be getting responses.</p>

0
Replies (1)
Telkom
Telkom's reply03 Jun 2016, 17:37
Official

Good day camtweet1

Thank you for making contact with us. Please e-mail us at *** with your ID number for our consultants to follow up and advise.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team