Account Cancellation
<p>Good day Sir/Madam</p> <p> </p> <p>I would like to express my biggest dissatisfaction and dissapointmnet from TELKOM MOBILE. I have a contract from TELKOM MOBILE and the number for it is *** and now it is on a month to month contract which is un-affordable for me and i have app**** for contract cancellation and move it to prepaid on 14th January 2016.</p> <p> </p> <p>And I hear that the application is closed on the 29th February 2016 without the matter being sorted out because i am unavailable and i have called few times to the call center before the 29th February and I informed the people that i work on a farm and network is a challenge on this number but i have other alternative modes of contacts, for example the one I receive my statement on.</p> <p> </p> <p>It is so sad that I need to give authorization for me to get communication but when spending limit promotions are implemented on my account I do not need to give authorization.</p> <p> </p> <p>i have app**** again to cancel the very same contract and now i have been waiting 17 day out of the 21 days the say i should wait and from the looks of it, it does not seem like they will call me.</p> <p> </p> <p>I know that you have processes but can we please close this matter ASAP because it is causing me big financial problems please, your prompt response will be highly appreciated</p> <p> </p> <p>Regards</p>