EL
Eugene L
1 reviews | Active since Sept 2015
07 Dec 2015, 07:32
Account canceled but it is still getting activated
Please enlighten me as to how your cancellation process works as I have now cancelled my Super LTE Mobile Internet Promo 4 contract with Telkom 3 time already, and still I'm being billed every month, and my account is just getting activated every time. If anyone at Telkom wants to provide customer service for once, please assist me in cancelling my contract. - Details: Contract number: *** - Super LTE Mobile Internet Promo 4.<br> <br> Please feel free to contact me on: *** - Awaiting your call.
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Telkom's replyOfficial
07 Dec 2015, 08:24Hello Gustaf33,
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply07 Dec 2015, 08:24
Official
Hello Gustaf33,
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, this response serves as confirmation that your query has been resolved and closed.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***