MP
Monty P
1 reviews | Active since Nov 2015
16 Nov 2015, 09:43
Account Canceled
Hi,<br> I canceled my month to month account on the 30th September 2015 and gave my 30 day notice. There was no debit order on the 1st November 2015 as expected but on the 13th November 2015 a double debit order of R498.00. Can you please advise why that happened? My account number/Cellphone number is ***. <br> <br> Many thanks <br>
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Telkom's replyOfficial
16 Nov 2015, 13:10Hello Montypereira,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM168147
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM168147
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Best regards,
Telkom's reply16 Nov 2015, 13:10
Official
Hello Montypereira,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM168147
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
Your reference number is SM168147
We apologise for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Best regards,