Account but no service

t will be in touch to further assist. ^TM 10:57am Good day Telkom, So I am having several issues with you and your partners, I requested to sign up Wifi line with you all went great, till I was told my area does not have infrastructure, before the wifi line I was looking into getting a LTE package with you but was told I can switch to a WiFI no problem. Now I am getting invoices for both the WIFI and LTE and not having access to either one. I then got billed end of April R900 which I reversed from my bank.I spoke to your billing consultant who has advised me that everything has been canceled and I have nothing to be concerned of as your "specialist team" will reach out to be in 7 business days , this being on April 25th and I still havent heard anything. I was assured No more billing would take place however I have now received a statement stating that an amount has been moved over to the next month due to payment rejection: can this please be looked into as I am extremely annoyed by the whole situation. I thought using 1 of your partners DSL telecom to start a package would be easier than your online services but its caused me way more admin and frustration. These are all my case numbers: ********** 3, ********** 0, ********** 9, ********** 9. Account number: ********** 58