Account Billing Migration

Please contact me as your call centre is no help, you sales department contacted me about a upgrade to LTE but failed to disclose that the contract they selling me is a business hours contract which is of no help to me as i work and by the time i get home, I am unable to access the internet because it cuts off at 5pm. i would like to request the telephone recording of this conversation to me as this is my right. then i logged a cancellation of contract of my land line of which i thought the LTE service would be my main form of communication , i received a reference number yet it has been 2 months and they still billing me. i'am paying for 2 services of which i can not use, this is an injustice to me and i want this issue to be resolved. iam a parent of two kids and the amount of money you as Telkom are charging me for services i am unable to use is pathetic. Please contact me urgently as i will not let this matter rest. My number is ***