1 reviews | Active since Oct 2010
Account Billing
<p>Still Being billed when cancellation form was sent in December 2017. Im trying to change Surety on my home-loan and they wont change it due to this amount outstanding. I have sent through about 5 mails and spoken to numerous people at Telkom, but no one bothers to help. they are very quick to take money, but trying to rectify an account where monies is due to the client is an endless battle. Here is one of my followups to Telkom below!!!! contact details Adam ********** 302 Hi It’s now the 30th of Jan and again I have another deduction of R1067 I’m going to have this reversed again this month as I sent the cancellation form through on the 12th of December, see att. If this hasn’t been rectified by next month then I’ll have to send a mail through to Hello Peter and then maybe this will be resolved and taken seriously. Regards Adam</p>
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,