Account

<p>Good day</p> <p> </p> <p>Early in May i requested cancellation of 1 of my contract numbers but to keep it on prepaid. I filled in all the forms necessary to effect this and have the relevant proof on record which I can make available to you. As usual with anything I ask Telkom to do, this was not done and to date the contract is still active. When it was time for the debit order to go through, it was declined because of insufficient funds because Telkom doesnt notify you in time of the debit amount. Statements arrive way later. As such I called them and made arrangements to pay the money, which i did and now Im told that I have to pay an extra R200 for admin fee. I refuse to because I called and requested all the information and actioned it the same day. Why was the contract not cancelled as requested and why after so many requests is my address on the statement still wrong??!! Telkom is quick to claim fees for work not done but who compensates me as the client for your lack of service?I really can't wait for the end of this year when i can also terminate the rest of my contract. Please advise urgently.</p>