NM
Nonhlanhla M

1 reviews | Active since Aug 2015

21 Aug 2015, 10:34

Account

I recieved the sms stating that if i dnt pay my overdue amount in 48hrs my line will be suspended hour later i made the payment. Within 24 hrs my line got suspended i called the call center 081180 they kept dropping my calls till i demanded to speak to the mananger Mr N Msomi he asked me to send proof of payments i did but yet nothing happened till i called again i asked him to open my line if by 9:00 am on the 21/08/15 is not opened i will call to cancell all my contracts with them at 9:00 am nothing happened the i called again i told Siphesihle the agent dat the call is recoded an im cancelling all my 4 contract with dem she said owk let me talk to the mananger i hold on the call for an hour till i got to the rating of service and its dropped. Im not going to call again hence they heard me im canceling all contracts with them .

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Replies (1)
Telkom
Telkom's reply21 Aug 2015, 11:05
Official
Hello NhlanhloMakh,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Launa
Telkom Social Media Team