JE
Jakobus E

1 reviews | Active since Jan 2013

23 Feb 2017, 18:41

Access to three LTE towers but all with pathetic service!

<p>I'm in Highveld, the only place in Centurion where no fiber is planned but at least 4 LTE towers of which I can see tower 92, 73 and 178 but on ALL of them the service is between 5Mb/s and 10Mb/s.</p> <p> </p> <p>And this is with external antennas!</p> <p> </p> <p>PCI: 178</p> <p>Cell ID: ********** </p> <p>RSRQ: -5dB</p> <p>RSRP: -63dBm</p> <p>RSSI: >= -51dBm</p> <p>SINR: 12dB</p> <p> </p> <p>Telkom, the only reason I'm with you is because I have no choice currently but without improving your service I will leave you as soon as I can.</p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
JE
Jakobus E's update25 Feb 2017, 07:27
Reviewer Update

It looks like I'm being throttled or shaped but I'm NOT on an uncapped deal but a normal 50GB capped contract.

Thus, I expect the service I signed up for not the service levels for the one I did not.

If I would have been happy to be throttled/shapped I would have taken an uncapped contract...

Don't throttle me when you are having problems providing a proper service because everybody else around me are on uncapped deals, I'm not!