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Attention: BILLS MANAGER

This is the second time I write to hello Peter for assistance because we called customer service, went into TELKOM face to face but this matter is not being resolved and basically my pensioner mother is frustrated with the messages sent to her for legal action. ones again this account is a school account where my mother was a principal donkey years ago. She went on pension Feb 2012. YES IT HAS BEEN THAT LONG. Now Ms MRJ Mosese went into TELKOM branch in qwaqwa with the new principal then to change the phone detail records but this NEVER updated. Who's fault is this?

I requested a call back form my previous hello peter action request, but as usual..NOTHING FROM YOU but you are very quick to be sending threatening messages for payment when your internal customer services house is not in order.

As a manager, please call us back to finish this as it is getting old & tiring

Regards *** or ***