Acc suspended for 12 days after payment

Item: Telkom
Rating: 2
Author: Marcell S

Phone acc has been suspended for no payment. Debit order was taken on the 27 August 2015 from my account, was told that it will take 7 days to be open we are at the 12 th day and still nothing now they say it can take up to 14 days. What should i do? I am not happy with telkom and would not reccomend them to any one.

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Replies (1)

Telkom's replyOfficial

07 Sept 2015, 20:24

Hello Marcells,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM143368.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Telkom's reply07 Sept 2015, 20:24

Official