acc nr: ***

we stopped our account end of June 2014, because there was no Telkom poles or manholes, we even had the area manager at our house to make sure there is no lines, he was the person telling us we have to stop the account because there is no lines. after allot of calls getting a ref number every time and 7 months later i still receive a bill every month. every time i phone 10210 they give me a ref number and say someone will phone me but no one phones back i have to phone every time just to get a ref number again and no one phoning back to sort out this account. we have been a client of Telkom for more than 8 years. now my account is in arrears even if i did pay it upfront before i closed the account. it is giving us a bad track record for paying accounts. this is my last ref number for 29/01/2015 - ***5