RG
Russell G

1 reviews | Active since Oct 2011

16 Apr 2015, 08:39

Acc no ***

I closed my account with yourselves in February 2015, at a Telkom Direct store.<br> <br> However I continue to receive subscription invoices for a service that I do not have.<br> <br> I relocated premises in Feb and had 3 of your technicians come to my new premises in Feb and they advised that my line could not be re-connected, due to no available lines. <br> I thus cancelled my service due to the above. The Direct store confirmed in Mar that the account is closed, yet I still get ****** monthly invoices.<br> <br> I request that the Mar and April invoices be credited and payments refunded to me:<br> <br> Sort this out !!!

0
Replies (1)
Telkom
Telkom's reply16 Apr 2015, 11:54
Official
Hello MacSteaki,

We apologise for the inconvenience caused and the experience.

One of our Account specialists is busy attending to you query and he will contact as soon as possible with feedback.

Your social media ***

Should you require any further assistance you may reach Telkom via:

Email: ***
Facebook: www.facebook.com/TelkomZA
Twitter: @TelkomZA


Kind Regards
Sakhi Mkita
Telkom Social Media Team