Abysmal Support as expected of helkom

10mb line syncing to 19kb or just plain going off for THREE WEEKS. Tech support does nothing except hand me empty apologies, This is ********. Created fault 40crk261215 after some lazy ass technician claimed the first fault was fixed WITHOUT EVEN CHECKING OUR LINE OR SHOWING UP!!!! Been waiting 3 weeks for this fault to get checked out and tech support is just half assing around, Telkom better not be expecting payment, coz they will be getting as much money from me as I have gotten service from them