Abysmal Service since Lockdown wirh Financial Loss for incompetance!

I am paying last day of the month and payments go off yet I am unable to use services Im paying for since Lockdown?

It only reflects alot later but by then Im penalised on my bill?

I am suspended from using services and upgrading for Telkom Billimf Department delays or incorrect debits leaving amounts outstandig keeping me penalised/suspended?

I have been up and down to Telkom stores referring me to Cosultant calls and empty promises to the point that I am now angry and frustrated demanding answers as I am suffering losses in these tough times of Covid19 and that for my most recent call being dropped by the agent for asking relevant questions?

I want answers and compersation for losses from telkom ASAP!