Abysmal service from TELKOM

<p>I have moved house. Tried to cancel my phone lines. Sent the requisite forms by fax and email 30 days. Received the usual automated response. My phone lines are still active in my old house with new owners. I have moved out. I have phoned the TELJKOM call centre numerous times and have been told the cancellation request will be escalated via manangers and supervisors as the call centre has no direct contact with cancellations.. Result:NOTHING! Complained on Hellopeter and got a polite reply from TELKOM and reference number AI ********** and assuraqnce that the cancellation request would be escalated. Result:NOTHING! The lines are still active in my previous premises which I no longer own. I am being charged by TELKOM for a service I no l;onger receive and I am unable to cancel. I would think TELKOM is in breach of the consumer contract. The service from TELKOM is a disgrace. </p> <p> </p>