LH
Lauren H
1 reviews | Active since Jul 2010
29 Jan 2015, 19:20
Abysmal customer service
My landline was struck by lightning last Sunday night. When I realised this I reported it immediately to Telkom using the self service fault reporting channel. The SMS response stated that the matter would be resolved \within 4 days". Since 4 working days have passed I assume that this claim was completely **********! SInce I work from home"
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Telkom's replyOfficial
30 Jan 2015, 11:32Hello lauren1976,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Telkom's reply30 Jan 2015, 11:32
Official
Hello lauren1976,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will have the current issue investigated and provide suitable feedback as soon as possible.
Have a great day!
Kind Regards
Keagan Moses
Telkom Social Media Team