Abusive, unresponsive service provider

I have had the most horrible experience with Telkom. Firstly they gave ********** multiple devices with a **** ID of mine without verifying whether it me (even though i am a client of theirs). Then they keep on trying to debit money from my account with different reference numbers, then they cut my line on my birthday (after loyally paying them). then when i called them to ask about my line being cut, then they only start investigating the ***** case i opened 2 months ago. I am not without a telephone line (which is my main resource for work), I am now being ignored via email when i ask for updates on my case and they keep on trying to debit money from myaccount when i told them multiple times the devices were **********ly acquired. Never have i suffered such abuse from a service provider. On top of that i cannot port my number as they wont release it leaving me at their mercy for my own telephone number.

WORSE SERVICES PROVIDER EVER!