Abused and voilated.

I constantly feel abused and Violated by Telkom as a Customer for the past two years I ‘ve been struggling with signal issues on the first number with Telkom which used to be a contract and when a person call me on that number the phone will get disconnected and I will receive the message saying my airtime is been used up. I have addressed the issue with Telkom however the problem was not fixed. Secondly on the same number I will get text saying you have a miss call with the phone is on full bar for signal…the issue was addressed not solved.

From the beginning on January 2022 I’ve been feeling suffocated with the service delivery when it comes to my Debit order. I’ve given Telkom a date to debit my account and the 20th can be on a normal working day they will not debit my account afterwards my services will be disconnected and they debit my account on each ever date they want.

I’ve been requesting Telkom to give me the account number when I can constantly make a payment for the service and they have refused me.

They like to abuse people and treat them worthlessly because they refuse to cancel the debit order yet they don’t debit the amount as instructed the worse thing is that they disconnect the service without a warning. I want all my services to be contacted immediately and I want the debit order to be cancelled.