SF
Suzan F
1 reviews | Active since Jun 2012
13 Mar 2015, 16:09
Absoluut no service or feedback, Pathetic service.
On Monday 2015-03-09 my mom asked me to contact Telkom via sms due to the fact that the home line in has been out of order for the last 3 weeks. I sent a sms to the fault report line on Monday 2015-03-09 at 09:15 and again at 14:32. Both occasions they responded to the message saying \ Thank you for using the SMS self service option
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Telkom's replyOfficial
13 Mar 2015, 16:27Hello Zannie,
Thank you for your post.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. Ref: SM96145
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for your post.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. Ref: SM96145
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply13 Mar 2015, 16:27
Official
Hello Zannie,
Thank you for your post.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. Ref: SM96145
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for your post.
Kindly note that we have escalated this issue to our Technical Team for assistance. Feedback will follow. Ref: SM96145
Apologies for all inconveniences caused.
Kind Regards
Tebogo Nash
Telkom Social Media