1 reviews | Active since Oct 2016

13 Oct 2016, 08:47

Absolutely Useless Telkom!!!!!

<p>Ok, So we live in an area just out of Nelspruit, I have been logging faults for Network speeds since I joined Telkom three years ago. Now Apparently our Exchange is maxed out, our Max line speed is 4Mbps, but im only getting 0.7Mbps. I do get charged for 4Mbps every months though. My Last fault was linked to a Bulk fault, yesterday I went to Telkom to find out what is going on, 108 days (The call centre agent sounded real chaffed with himself with this number) since the bulk fault was Logged, and still nothing has happened, Not even an update.</p> <p> </p> <p>Why should I keep paying? And what is Telkom doing to correct this? im sure this is ******* to charge me monthly for something I am not receiving? I dont even know how Telkom is still running our Countries Communication, You guys are a Disgrcace just like our goverment!</p> <p> </p> <p>Fault#: 165CTK280616</p> <p>Bulk Fault: 83BTK240616</p>

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Replies (2)
Telkom
Telkom's reply13 Oct 2016, 11:33
Official

Hi johan-naude-1,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

's update17 Oct 2016, 11:59
Reviewer Update

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