absolutely useless service

After my last complaint I am still waiting for someone to contact me to resolve the issue. Called the call centre today to check if my cancellation is being attended to. As usual it hasnt been. I emailed my cancellation form on 19 November. If I don't call in to check , no one will attend to my query. The consultant I spoke to today was unable to check if anyone is attending to my query and offered to resend my query which means I must wait another 21 days and will probably be billed for January. <br> <br> I refuse to pay for January and refuse to pay the full amount for December as it is not my fault that Telkom Mobile is so inefficient. I'm sure no one will even bother to contact me about this issue because their incompetence knows no bounds. This is why I am cancelling my contract and will never take another contract with Telkom Mobile ever again !!!!!!<br>