ABSOLUTELY USELESS COMPANY

I CANNOT BELIEVE THAT I TOOK TELKOM ALMOST AN ENTIRE YEAR (FEB 2014 - DEC 2014) TO SORT OUT ONE QUERY AFTER A LONG IRRITATING BATTLE WITH TELKOM, WHICH I NEVER GOT TO USE THE CONTRACT OR THE DEVICE WHICH I DO NOT HAVE ANY LONGER WHICH I HAD GIVEN IN BACK TO 8TA AS I DID NOT WANT ANYTHING TO DO WITH 8TA.<br> NOW THAT EVERYTHING HAS BEEN SORTED OUT I MADE SURE THE BANKING DETAILS YOU GUYS HAVE HAD MONEY IN IT FOR THE DEBIT ORDER TO GO OFF, YOU GUYS NOW WANT TO DEBIT ME R915.20 AS A TERMINATION PENALTY FEE!!!! IT IS INSULTING THAT YOU WANT TO CHARGE ME A PENALTY FEE FOR YOUR INCOMPETANCE IF 8TA HAD PROVIDED THE SERVICE THAT IS NEED AND AT THE VERY LEAST SORTED MY PROBLEM OUT IN 30DAYS I WOULD OFF NEVER REQUESTED THE SERVICE TO BE CANCELLED. I DO NOT THINK THAT I AM BEING UNREASONABLE ALMOST A YEAR TO SORT OUT ONE THING IS NOT A BIG HASSEL, I REFUSE TO PAY THAT TERMINATION FEE I DO NOT BELIEVE THAT WOULD BE FAIR FOR ME TO PAY A FEE BECAUSE YOU GUYS CANNOT DO YOUR JOBS RIGHT THE 1ST,2ND,3RD,4TH TIME<br> . I WISH TELKOM'S MOBILE DIVISION COLLAPSES JUST LIKE HOW NASHUA DID BECAUSE YOU GUYS ARE BY FAR THE WORSE NETWORK IN SA I'M GONNA TELL EVERYONE I KNOW ABOUT HOW USELESS YOURLL ARE!!!