DL
Dennise L
1 reviews | Active since Aug 2010
30 Apr 2015, 13:20
ABSOLUTELY USELESS
I have just called the Telkom Mobile customer service centre and they could not give me ANY information regarding an upgrade to a bigger package for LTE. I was only referred to go into to a Telkom customer service store! I cannot believe that the telephonic service centre is so *********** that they could not provide me with details.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
30 Apr 2015, 16:21Hello Dennise,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107412.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107412.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,
Telkom's reply30 Apr 2015, 16:21
Official
Hello Dennise,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107412.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM107412.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Best regards,