1 reviews | Active since Apr 2017
<p>An account was opened at Telkom mobile using my details 20 December 2016, i only found this out end of Jan when a debit order of R2000 went of. I called my bank to reverse, then i called Telkom mobile to log a case, they asked me to send an affidavit and copy of my id which i did,</p> <p> </p> <p>They said someone would call me within 10 days of the investigation, no one did, every month end since then i have been doing the reversal and phoning telkom mobiole, all they can do is tell me they will let the ***** division know and someone will call me.</p> <p> </p> <p>I get charged penalties when my other debit orders dont go through because of lack of funds, this service is absolutely shocking, </p>
HI zahela10
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Best regards,
HI zahela10
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
ZERO feedback,
ZERO feedback,
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