Absolutely Useless

<p>I have been given the run around by telkom since december last year.All i asked them to do was to convert a deceased persons contracts to prepaid.I filled ,signed and submitted all the relevant documents in store and i was told to phone after 21 days to follow up.I did that on the 22nd day and numerous times after that but all I get told is go instore and when I do they tell me that they cant help me I mst phone cancellations.Does anyone know what they are doing in this hell?These numbers are our work numbers and it is important that we have them working.The numbers are currently not working.Is there anyone who knows what to do and can assist me.Contact me on ********** 980</p>