PH
Precious H
1 reviews | Active since Jun 2010
08 Dec 2015, 11:47
Absolutely Useless!!!
I ordered a tablet last week Monday/ Tuesday at Telkom, Sandton City but I still haven't received the tablet, .I have tried calling them on numerous occasions and they keep on telling me that my application is in vetting process. I juss need someone to tell me if i have been approved or declined? I have even tried their useless call center to no avail.<br> <br> IF YOU CANT HELP ME WHEN IM A NEW CUSTOMER BUYING INTO A 24 MONTH CONTRACT HOW ARE YOU GOING TO GIVE ME ANY AFTER SALES SERVICE???<br> <br> WORST IS I CANT GET A HOLD OF ANYONE TO CANCEL!!!! NO-ONE ANSWERS THE PHONE.... <br> <br> Please call me I want to cancel, <br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
08 Dec 2015, 12:50Hello Precious01,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175991
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175991
Regards
Narriman
Telkom Social Media Team
Best regards,
Telkom's reply08 Dec 2015, 12:50
Official
Hello Precious01,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175991
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175991
Regards
Narriman
Telkom Social Media Team
Best regards,