1 reviews | Active since Dec 2016

09 Jul 2017, 20:24

Absolutely tye most USELESS Company in the world

<p>I am using a adsl service via Mweb. Initially I was with Telkom and moved to Mweb in the hope that they would provide me with better service. Previously I spent hours on my cell to sort out problems with the line. After my move it continued now I am just speaking to Mweb because telkom is still a ****tup service provider. Their lines dont work. In the past week and a half I had 3 technicians out to fix the problem. Then the adsl works for a day or two and then its off again. Telkom just seem to remain the same useless service provider in the world. I have never had any service from you just frustration and expenses on expences. Is there no way that South Africa can get rid of this monopoly telkom has on adsl. Because we pay them in rands and they provide us with service to the value of monopoly money. Telkom should close their doors you are uttely useless. They are unable, unqualified and too useless to soleve my problem.</p>

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Replies (4)
's update11 Jul 2017, 13:47
Reviewer Update

He was not at my house. The internet was once again off this morning

's update11 Jul 2017, 19:05
Reviewer Update

Its 19:03 on 11 July 2017 and the call was logged again on the 9th and the internet is still not working and the incompetence and uselessness of telkom continues

's update12 Jul 2017, 19:58
Reviewer Update

Ok and now telkom is not capable or willing to fix their problem. They informed mweb its the router thats faulty. Thats a bull**** story. Telkom tested the router themselves and said its working fine. Since my complaint on the 9th no telkom technician has tried to resolve the issue. But oh yes telkom has a turnaround time that I must keep in mind 365 days to fix a problem. Stop bull****ting me and fix your line problem. The internet is still on and off the whole time and when it is on it functions on a less that 1.5mps on a line that is supposed to be 10mps. You are uttely useless *********** and feel ****all for your customers. You are only interested in taking their money and giving them nothing in return. SA has laws for everything but it seems like telkom is above the law because they disregard consumer rights totally. Do consumers have no rights in SA when telkom running the show? Why does government allow this disregard and abuse of consumers? And I know for a fact that I'm not the only one who is being abused and ****d of our money by a company like telkom. Its revolting and a shame!!!!!!!!

's update16 Jul 2017, 14:42
Reviewer Update

Absolutely no response from telkom. I want to cancel this useless service and you need to reimburse me for the downtime and the credit I have with telkom