Absolutely Terrible Service from TELKOM!

I app**** for the 50gb LTE 24 month contract about 3 weeks ago, after being told it will be delivered within 5-7 working days, after no feedback what so ever, I emailed them, spoke to them on Telkom Chat and was told they would give me a call within 24 hours and still nothing. I then cancelled the purchase, and asked to be removed from there database, via email and today out of the blue the courier company came to deliver the product without me knowing about it. After speaking to Sifiso from Telkom, (Who has absolutely no respect for clients) told me to speak to the Service department, that is another time waster, because no one answers the phone. I want this issue to be resolved immediately and to be removed off Telkoms **** database.