Absolutely shocking Telkom fault repair service

Item: Telkom
Rating: 1
Author: Graham L

12 days ago I lodged a fault with Telkom for my landline from which I run a business. Follow up online shows the fault is still being attended to. I tried calling the Telkom fault report number and the message says that this is also faulty. What else does one do to get a response out of this appalling company? I no longer have any need for a landline if this is the quality of service.

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Graham L's updateReviewer Update

15 Feb 2018, 21:42

So all I get is an apology, after another 2 weeks, and no explanation at all for this appalling service. As this service was out of action for 3 weeks I would like my account credited for this time.

Graham L's update15 Feb 2018, 21:42

Reviewer Update

So all I get is an apology, after another 2 weeks, and no explanation at all for this appalling service. As this service was out of action for 3 weeks I would like my account credited for this time.