Absolutely Shocking Service - 482CTK090617

<p>Fault reference 482CTK090617</p> <p> </p> <p>My line has been slow for weeks, was supposedly fixed on Thursday, only for the entire line to crash early on Friday morning. I was assured on social media that my fault has been logged for "urgent escalation" on Saturday morning. I phone this morning to find out what's happening, and I'm apparently number 485 in the queue, and no time-frame can be given for resolution. I haven't had internet for a whole weekend, in addition to the slow line I've had for weeks. I am switching management of my line to Vox simply because I cannot deal with this incompetence anymore. I hate Telkom. I just happen to be stuck with them because there are no competitors. PLEASE RESOLVE.</p>