Absolutely ******* service and speed

<p>Here I go again, my third review on Telkom. Seems the only way I can get a response these days. My problem being the same as its always been, I pay for a 10mb line from telkom and these *******s limit me to 6mb/s. I just can't anymore. I've been through the process over and over and over again. Call Telkom helpline, wait on hold for ages, pay R100 in airtime, wait for consultant, get ports reset, doesn't fix it? We'll log a fault. Fault gets logged. Suddenly speeds go up to 7-8mb/s, 1-2 weeks later I'm in the same position and the cycle repeats. Doesn't help their helpline repeats itself and wastes even more airtime.</p> <p> </p> <p>I get told by consultants they put us on a 6mb port because its more stable, so then where the hell do you get off selling me a 10mb line???? If you can't deliver whats promised you are in breach of contract plain and simple. I'm ****ed off, I'm angry, I'm frustrated and every single ****** time I have to call you to sort this *** out. I'm fed up with your hopeless service.</p> <p> </p> <p>Basically I'm paying for a 10mb line that only delivers 5.5mb/s most of the time. Beyond pathetic.</p> <p> </p> <p>Respond to me, sort this out and stop it from happenning.</p>