ABSOLUTELY PATHETIC SERVICE.

I have never in my life experienced such pathetic service. The consultants as well as the team leader (Andy Mabashego) are absolutely *********** so say the least. Firstly, it take close to 15mins for you to get hold of a consultant, and eventually when you do get hold of someone, they generally cannot wait to get you off the phone. I have been trying to cancel my contract and I was told by a consultant (Jewel Fynn) that it will be cancelled before the end of September 2018. I was told by another consultant whom of which I unfortunately did not take down his name that a consultant should call me no later than 10/09/2018, I still haven't received a call. I called Telkom today and I ask to speak to a team leader / manager and I get put through to Andy Mabashego, he sounds have dead and could not assist me, instead he tells me that the contract will only be cancelled 21 working days from 05/09/2018, which means this goes into the first week of October 2018 and I'd have to pay for the data I receive for that week - absolute garbage. I've paid R1,250.00 to cancel my contract already. I want this cancelled by 30/09/2018. I understand that I'll have to pay for the end of September 2018 but I don't mind, I just want this not go into October.