Absolutely pathetic management and customer service.
<p>I have never had worst customer service than this in my entire life, I had 2 Telkom accounts, one in Cape Town and one in Pretoria, on the 1st of July, the one in Durbanville, Cape Town was cancelled, with 30 days notice for the end of July, since I was going to vacate the premises. They acknowleged my cancellation, but was still and are still now deducting premiums, after speaking to the one person after the other, I had to call in the help of my bank to write back some of my premiums, and now you want to threaten me with credit buro's, wow. This was so time consuming, I cancelled the other account as well. Please people, go and search for alternatives, you will sit with your hands in your hair, like I did, do not do business with Telkom, they just don't care, and they just don't help you.</p>
