1 reviews | Active since Jun 2015
Absolutely Pathetic
While this might fall upon deaf ears, or it might not be of a surprise to you either, getting a Telkom technician to install a line for you is impossible. <br> <br> April I app**** for an ADSL package. I received an SMS to install on 15 May. No technician came or phoned me. I contacted TELKOM (45mins of waiting on the phone). Turns out they had my number incorrect, and whichever fat fingered data capturer gave me an extra digit in my phone number. Today is now the 4th time I have a) rescheduled an appointment, b) no technician arrived or contacted me, c) I called telkom to find out the status AND correct my contact number, d) been given a new date for a technician to see me. <br> <br> Telkom, I am offering you good money to buy your service. Why OH WHY, can you just not help me? My apartment has all the necessary cables installed, all I need is a ****** technician to come and activate my physical line, issue me a phone number, and a ADSL username and password.!!!
We acknowledge your query & sincerely apologize for the inconvenience caused.
It will be our pleasure to assist you.
Please be assured that your query is forwarded to our Installation Department for further assistance. Feedback will certainly follow.
Your social media reference number is SM117371.
Kind regards
William Letwaba
Social Media Team
We acknowledge your query & sincerely apologize for the inconvenience caused.
It will be our pleasure to assist you.
Please be assured that your query is forwarded to our Installation Department for further assistance. Feedback will certainly follow.
Your social media reference number is SM117371.
Kind regards
William Letwaba
Social Media Team
