Absolutely pathetic

<p>i have contract with telkom, i went to telkom store to apply for number change.( my prepaid to become contract and contract become prepaid) the lady who was assisting me at East gate alleges that the process with take 3 to 7 days.i said no problem on the 4th day my prepaid number was cancelled from their system, i was unable to make or receive calls i then decided to call telkom customer care. they told me that the number was cancelled the best way i must go to the nearest telkom store so that they can activate the number.</p> <p>when i reach at telkom store east gate the lady who was assisting me told me that she do not understand and she can not able to active the number for me, the best way i must call 081 180 , i call the number that she gave me and they said i must go to the shop they can not help me . now my line is closed with no one to assist.</p> <p>I WANT MY NUMBER BACK </p>