1 reviews | Active since Apr 2017
Absolutely not recommended to anyone
<p>I just got ADSL a month ago, and in the first two weeks the line went of for two days, I had to report a fault, a month later my router stopped working, I took it in at one of the branches and the lady had such an attitude that I had to bring all the part slips and box together after the operator told me at customer service I can just take it in and they will test it, she refused to help me, I tehn went to another branch, they booked in my router and gave me an intergrated sim a week ago which is linked to my router and that I can have internet, it shouldve taken 2 hours to activate it, its 7 days after I received it and still not activated. Now they want you to pay for internet which you do not even have. Spending 2 hours on call centres and no one can help. I will not recommend Telkom to anyone as service provider.</p>
Good day Hannes,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Hannes,
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
