IT
Ivor T

1 reviews | Active since Mar 2009

23 Mar 2016, 14:42

Absolutely no Work Ethic

This is the second time this month to report on Telkom. Is it any wonder that they have to keep retrenching workers? You have to go early in the morning to get any service. Then, you cannot sign up a 'mixed line' contract immediately. They have to source a cellphone. After 8 days, 2 visits, 2 emails and another Telkom employee trying to get information, they call back to say that they cannot source the phone.<br> Have you got any other phones with this contract? I will check and call you back. When? Just now!!!<br> Still waiting. They do not answer their phone.Even though it is ringing next to them.<br> Please do not send another reply here on Hellopeter apologising, when you take no action.<br> Most useless service!!

0
Replies (1)
Telkom
Telkom's reply23 Mar 2016, 16:54
Official
Hello ivort,

We sorry for any inconvenience caused.

We will follow up on investigation and provide feedback soonest. Should you need to contact us, please do so via email: ***.

***

Regards
Hazel
Telkom Social Media Team

Best regards,